How do I return or exchange something?
All merchandise is
unconditionally guaranteed against defects in workmanship
and materials. Please note however that unless defective, customized
garments can’t be returned or
exchanged. Please call customer service at
513-247-3020 or email firstname.lastname@example.org.
How long should it take to receive my order?
it should take 7 to 10 days to fulfill orders. Items will be
the "ship to" address you provided.
Should I receive a confirmation that I placed
Yes, you will receive
a confirmation email listing the items that were ordered.
How do I change an order once I have submitted
Please call customer
service at 513-247-3020. The system downloads
the end of each day. If addressed too late, the order can’t be changed.
If paying with a credit card, when is my card charged?
Credit card payments
will be processed within 24 hours of order submission.
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